Descriptive Codes Tutorial Quiz

Thank you for viewing the 3 minute Descriptive Code tutorial! You're almost done!

Please fill out the quiz below to complete your AskUsNow! skills upgrade!

Name: *

Email address: *

Your Library System: *

What is a Descriptive Code: *

A category tag based on the subject or subjects of the customers request.

A code to tell the system what to do with the session.

An optional thing I don't have to worry about.

Why should you add Descriptive Codes to your chats?: *

To tell the system what to do next with the session now that I'm done in chat.

To send a message to the AskUsNow! administration.

To help AskUsNow! and my local library better track the requests of customers and the subject of their questions.

What kinds of questions should you add Descriptive Codes to?: *

Questions coming from anyone, anywhere.

Questions coming from Maryland customers only.

Questions only from my local library.