Fast Facts

2010 May Monthly Report

Whirlwind of a Month was May! Check it out:

2010 April Monthly Report

It's May already! Here's how April looked:

2010 March Monthly Report

April is here! Summer is coming!

Here's what we did in March, a month with FANTASTIC customer love!

2010 February Monthly Report

It's March already! Think spring!

Here's what we did in February, the shortest working month known to man.

2010 January Monthly Report

We were very busy in January!

Check out the new #'s, customer comments, month in review and a new feature: Top Ten!

2009 December Monthly Report

by the numbers

Maryland customers asked 3497 questions in December! This is over 200 more than December 2008.

Maryland librarians handled 1995 questions from across the state and country this month.

an additional 1311 questions were answered via email by Maryland librarians this month.

customer comments

Fast Facts

297,167 chat questions answered

72,296 E-mail/Follow-up done

Maryland Activity (all years)

Maryland Customer chat activity

Questions submitted to AskUsNow! ("Number of Chat Sessions Requested")
All timeframes are Calendar Years

2009 March Monthly Report

by the numbers

Maryland customers came to AskUsNow! 4038 times for help from a librarian in March 2009. This is 522 more times than last month (02/09) and 376 more than this time last year (03/08).

Maryland customers have asked 11010 questions so far in 2009.

Maryland librarians answered 2513 questions from customers in Maryland and around the world.

2009 April Monthly Report

by the numbers

Maryland customers came to AskUsNow! 3546 times for help from a librarian in April 2009.

Maryland customers have asked 14556 questions so far in 2009.

Maryland librarians answered 2465 questions from customers in Maryland and around the world.