Including "how to renew your library card" on your policy page

We often get customers asking how to renew their library card. Because this procedure varies by system and isn't always easily findable on your library websites, this information is a valuable addition to your policy pages. 

A simple statement of "customer has to go in person and present ID," or "can renew online" can go a long way in helping your fellow MD and cooperative librarians find the information they need quickly and guide your customers to the correct procedure.

Where should this information go?

There are two library card related areas in the policy pages. The heading near the top of the list called "Library Card Number" is for your institution's dummy library card, should you choose to provide one.

Further down the policy page, there is a section called "Library Cards" which gives you an almost unlimited area of text you can enter. It is under this heading where your information about renewals should live.

View detailed information on how to edit and view your policy pages.