QuestionPoint Release Notes: June 2010 (or: the librarian is typing)

Submitted by Julie on 11 June 2010 - 8:28am
in

QuestionPoint will be unavailable Sunday June 13, 2010 for scheduled maintenance and new service upgrades. The system will be unavailable for approximately 30 minutes from 07:00 UTC (03:00 ET) to approximately 07:30 UTC (03:30 ET).

You can read the release notes for details on the upgrade but here are the highlights:

New Features

  • Custom descriptive codes! This will help with our new law chat initiative!
  • Type ahead- the librarian and customers will be able to see when the other one is typing!
  • the "Edit/Delete" buttons are moving further up to aid replies!