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AskUsNow! Inner Harbor Usability Survey

Thank you for participating in the AskUsNow! Inner Hardbor Usability Survey! Your answers will help us make sure the Inner Harbor staff support site is usable in terms of design, format, function, and content so that you have what you need to do AskUsNow! well.

This form is submitted anonymously if you do not leave your name so please feel free to tell us everything!

Thanks!

Your Usability Team

In which type of library do you work?: *

academic

public

special

How often do you provide AskUsNow! service?: *

daily

once a week

a few times a week

once a month

a few of times a month

a few times every six months

I don't

What queues do you monitor in chat?: *

maryland public

maryland academic

global (24/7 cooperative)

spanish

i provide email / follow-up for AskUsNow!

please select all that apply

What methods do you use to keep up with AskUsNow! news? : *

I rely on my liaison to keep me up to date.

I use RSS

The AskUsNow! email listserv works for me

I check the Inner Harbor site

I don't keep up with AskUsNow! news.

Do you use any of the following assistive technology or accessibility modifications?:

I use a large or high contrast monitor

I don’t use a mouse

I use a screen reader

I change the screen resolution to large print

I do not use audio/have no speakers

I use my own CSS style sheets

I use a text-only browser

other

none of the above

How often do you use the Inner Harbor?: *

daily

weekly

monthly

yearly

the what?

How likely are you to use the Inner Harbor website? : *

very likely

somewhat likely

somewhat unlikely

not at all likely

What is your general impression of the site?:

What changes or additional features would you suggest for this website?:

What method do you use most to get around the Inner Harbor?:

left-hand navigation (links on the left side)

search box (at the upper right)

tabs (across the top)

What do you find is good/easy to use or find on this site?:

What do you find needs improvements/hard to use or find on the site?:

Is there something you would like to see on the Inner Harbor that isn't already there?:

Maryland AskUsNow! is a project of the Division of Library Development and Services, Maryland State Department of Education, funded through a grant from the Institute of Museum and Library Services.
All contents © 2003-2011 Maryland AskUsNow! All rights reserved.