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QuestionPoint Release Notes: June 2010 (or: the librarian is typing)
QuestionPoint will be unavailable Sunday June 13, 2010 for scheduled maintenance and new service upgrades. The system will be unavailable for approximately 30 minutes from 07:00 UTC (03:00 ET) to approximately 07:30 UTC (03:30 ET).
You can read the release notes for details on the upgrade but here are the highlights:
New Features
- Custom descriptive codes! This will help with our new law chat initiative!
- Type ahead- the librarian and customers will be able to see when the other one is typing!
- the "Edit/Delete" buttons are moving further up to aid replies!