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Satisfaction is up!: survey data for FY09

It's that time again for running reports and submitting MFR's and soon, final grant reports.

I just finished running the (uber tedious- took 4444 keystrokes!) survey report for all our institutions and the verdict is in! You're even more awesome than last year!

of our surveyed customers:
88.75% are satisfied!
86.27% say our librarians are excellent!

Check out the full report below and see how your institution compares.

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