QuestionPoint Blog

One of the topics discussed at the ALA User Group meeting concerned texting. A user group attendee asked: is texting still relevant now that the Qwidget is available on mobile devices such as the iPhone? Those attending the meeting made... oclc_qp

One of the topics discussed at the ALA User Group meeting concerned texting. A user group attendee asked: is texting still relevant now that the Qwidget is available on mobile devices such as the iPhone? Those attending the meeting made... oclc_qp

The QuestionPoint User Group meeting was held at the ALA Annual Conference in Washington DC on June 27, 2010. Nancy Huling, chair of the QuestionPoint User Council, opened the meeting shortly after 1:30 PM. After introductions, Susan McGlamery, senior product... oclc_qp

The QuestionPoint User Group meeting was held at the ALA Annual Conference in Washington DC on June 27, 2010. Nancy Huling, chair of the QuestionPoint User Council, opened the meeting shortly after 1:30 PM. After introductions, Susan McGlamery, senior product... oclc_qp

On June 15, we held two webinars, each covering the same material on reporting in QuestionPoint. A total of some 70 QuestionPoint members were able to attend. The webinar was, first, an overview of reporting for Group, Institution, and Ask... oclc_qp

On June 15, we held two webinars, each covering the same material on reporting in QuestionPoint. A total of some 70 QuestionPoint members were able to attend. The webinar was, first, an overview of reporting for Group, Institution, and Ask... oclc_qp

Dear QuestionPoint users: Our new survey is intended to gather your input on QuestionPoint development priorities for the next year and to let us know what we may have overlooked. 24/7 Reference Cooperative members will also have the opportunity to... oclc_qp

Dear QuestionPoint users: Our new survey is intended to gather your input on QuestionPoint development priorities for the next year and to let us know what we may have overlooked. 24/7 Reference Cooperative members will also have the opportunity to... oclc_qp

Release Notes in PDF format English French 1. NEW FEATURES 1.1 CUSTOM DESCRIPTIVE CODES 1.2 TYPE-AHEAD 1.3 HYPERLINKS FROM KB OWNERSHIP STATEMENT 1.4 INSTITUTION NAME AND ID INCLUDED IN FOLLOW-UP AND DOWNLOADED-REPORT NOTIFICATIONS 1.5 BUTTON PLACEMENT FACILITATES EDITING OF REPLIES... oclc_qp

Release Notes in PDF format English French 1. NEW FEATURES 1.1 CUSTOM DESCRIPTIVE CODES 1.2 TYPE-AHEAD 1.3 HYPERLINKS FROM KB OWNERSHIP STATEMENT 1.4 INSTITUTION NAME AND ID INCLUDED IN FOLLOW-UP AND DOWNLOADED-REPORT NOTIFICATIONS 1.5 BUTTON PLACEMENT FACILITATES EDITING OF REPLIES... oclc_qp

Summer’s here, and the time is right for reading clubs and other special events at the library. Many public libraries offer special programs and events during the summer, especially (but not limited to) summer reading clubs. Be sure your online... oclc_qp

Summer’s here, and the time is right for reading clubs and other special events at the library. Many public libraries offer special programs and events during the summer, especially (but not limited to) summer reading clubs. Be sure your online... oclc_qp

This weekend traditionally marks a transition to summer: school is winding down and summer vacations are coming up. Before taking off, why not take time to brush up your Policy Page? We will once again be celebrating Policy Page Day,... oclc_qp

This weekend traditionally marks a transition to summer: school is winding down and summer vacations are coming up. Before taking off, why not take time to brush up your Policy Page? We will once again be celebrating Policy Page Day,... oclc_qp

Please join us for 2 exciting events at ALA this June! 24/7 Reference Cooperative Celebrates 10th Anniversary, with Nancy Huling and Marie L. Radford QuestionPoint's 24/7 Reference Cooperative looks back on 10 years of cooperative virtual reference, both the successes... oclc_qp

Please join us for 2 exciting events at ALA this June! 24/7 Reference Cooperative Celebrates 10th Anniversary, with Nancy Huling and Marie L. Radford QuestionPoint's 24/7 Reference Cooperative looks back on 10 years of cooperative virtual reference, both the successes... oclc_qp

Chatting librarians rely on policy pages to provide up-to-date information on a library’s resources and policies. If, as a chatting librarian, you find that a library’s policy page contains websites that aren’t hyperlinked, or sites with out of date links,... oclc_qp

Chatting librarians rely on policy pages to provide up-to-date information on a library’s resources and policies. If, as a chatting librarian, you find that a library’s policy page contains websites that aren’t hyperlinked, or sites with out of date links,... oclc_qp

On Sunday, May 9, the primary OCLC data center in Dublin lost power during required internal facilities maintenance activity. OCLC staff worked diligently to restore services as quickly as possible. All systems were fully recovered and operational by evening; QuestionPoint... oclc_qp

On Sunday, May 9, the primary OCLC data center in Dublin lost power during required internal facilities maintenance activity. OCLC staff worked diligently to restore services as quickly as possible. All systems were fully recovered and operational by evening; QuestionPoint... oclc_qp