ALA Conference 2004
RUSA 10th Reference Research Forum
June 27, 2004
“Hmmm... Just a Moment While I Keep Looking.”
Interpersonal Communication in Chat Reference
Marie Radford
Acting Dean, Pratt Institute
SLIS
Joe Thompson
Project Coordinator: Maryland AskUsNow!
Baltimore County Public Library
Note: This was presented by Joe Thompson
immediately following the
research results presented by Marie Radford.
