[Note: Some PowerPoint presentations are large files and may be slow to load/download.]

October 19, 2011

May 25, 2011

    Getting Started with Virtual Reference
    Julie Strange @ National Archives and Records Administration

March 17, 2009

    Virtual Communication Skills
    Julie Strange with Beth Cackowski, QandANJ.org.
    Online talk for the CJRLC Technology Group.

July 11, 2009

    Using Web 2.0 to strengthen External Support for VR Services
    Julie Strange was the opening speaker for the American Library Association (ALA) Reference and User Services Association (RUSA) Machine Assisted Reference Section (MARS) Virtual Reference Discussion Group
    @ALA Annual, Chicago

May 15, 2009

January 9, 2009

October 13, 2008

    Chat Reference 101
    Presentation by Julie Strange at Montgomery County Public Library's 2008 Staff Day

August 4, 2008

June 28, 2008

June 3, 2008

September 19, 2007

    Eliminating Barriers to Service with Lightweight Chat (a QuestionPoint Webinar)

    Presentation by Julie Strange and Joe Thompson (Maryland AskUsNow!) with Catherine Durivage (Library Program Director, Minnesota Braille and Talking Book Library), Heather Muller (formerly Statewide VR Coordinator, Washington State Library).

    View the presentation in PowerPoint Show (.pps) format.

April 17, 2007

    Reaching Out Beyond the Walls: Virtual Reference, MySpace, and SecondLife
    an OCLC CAPCON event at Computers in Libraries 2007, Hyatt Regency Crystal City in Arlington, VA.

    Panelists include Julie Strange, Operations Supervisor of Maryland AskUsNow!; Maryann Sheehan, Information Central at Fairfax County Public Library; and GaleZasada, Library Associate at the West County Area Library in Anne Arundel County.

    View the Virtual Reference Slides (.pps), or Slides with Notes (.pdf)

October 24, 2006

    Starting and Operating a Statewide Virtual Reference Service Maryland AskUsNow!

    Virtual Reference Panel at the Fall Federal Depository Library Conference & Depository Library Conference Meeting @ the Hyatt Regency Washington on Capitol Hill, Washington, DC

    Presentation by Joe Thompson

    View the PowerPoint Slides (.ppt) and the Handout (.pdf)

October 17, 2006

June 24, 2006

June 5, 2006

May 22, 2006

April 20, 2006

March 24, 2006

October 7, 2005

August 17, 2005

July 27, 2005

July 13, 2005

May 27, 2005

May 5, 2005

April 28, 2005

    Louisiana Library Association Annual Conference, Holiday Inn Convention Centre, Alexandria, Louisiana
    Digital Reference @ Your Library (.ppt)
    Presented by Joe Thompson

November 9, 2004

November 8, 2004

June 27, 2004

April 16, 2004

January 22, 2004

November 17, 2003

October 29, 2003

    Special Library Association, Maryland Chapter: Technology Day 2003
    Kossiakoff Conference and Education Center, Johns Hopkins University Applied Physics Laboratory, Laurel, Maryland

    Virtual Reference Panel (.ppt)
    Presented by Joe Thompson, Julie Arnold, Marcia Dysart, & Catherine McGuire

May 9, 2003

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